Safety Recall

As always the safety of our customers is our absolute priority.

In cooperation with the U.S. Consumer Products Safety Commission, Vornado is voluntarily recalling the VH101 Personal Vortex Heater sold between 2009 and 2018 because it can overheat when in use, posing fire and burn hazards. All VH101 Personal Vortex Heaters in all colors are being recalled: coral orange, grayed jade, cinnamon, fig, red, ice white and black.

If you own a VH101 Personal Vortex Heater, discontinue usage immediately and follow the instructions below to determine if your heater has been recalled. If your product is subject to this voluntary recall, you will have the option to obtain a free replacement heater or refund of $30 (USD).

For personal assistance with this process, call toll-free at 855-215-5131 Monday - Friday, 8:00am to 5:00pm CST

Take these steps to ensure your safety

  • STOP USING YOUR VH101 HEATER
  • VERIFY IF YOUR VH101 HAS BEEN RECALLED USING SERIAL #
  • PERMANENTLY DISABLE ANY RECALLED HEATER
  • PROCESS YOUR HEATER TO RECEIVE A FREE REPLACEMENT OR REFUND

1. Stop Usage

Turn off your VH101 Heater and unplug the heater.

Models VH101-CA, VH202, and VH110 are not part of this recall. For more information regarding the VH110 recall, please click HERE.

2. CHECK MODEL TYPE AND SERIAL NUMBER

On the bottom of your VH101 Heater you will see a silver sticker. On that sticker, as shown in red boxes in the image to the right, you will see TYPE and SERIAL NO. Please enter the type and the 11 digit serial number below – formatted as you see in the image to the right.

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