Safety Recall - Free Replacement

Return The Heater To Vornado









STEP 1. GET A PREPAID SHIPPING LABEL

To obtain your prepaid shipping label, call toll-free or live chat:

(844) 205-7978

Phone and Live Chat Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. CT

Live chat by BoldChat

REPLACEMENT

AVH30 Whole Room Heater
  • Whole Room Vortex Heat Circulation
  • 2 Heat Settings (Plus Fan Only)
  • Push-button Controls w/Digital Display
  • Automatic Climate Control
  • Energy-Saving Timer
  • Cool-touch Case
  • Automatic Safety Shutoff System
  • Tipover Protection
  • Integrated Cord Wrap
  • 5-year Satisfaction Guarantee

STEP 2. SEND US THE HEATER

Upon receipt of the label, pack your disabled heater with the cut power cord in a box (no padding required), print, apply the label to an outside panel, and take it to your closest UPS location. Once we’ve received and processed your return, we’ll ship your replacement. You will receive a tracking number via email notifying you that your replacement is on its way.

Expect transit times of 5 business days each way during shipments.