Safety Recall - Free Replacement

Return The Heater To Vornado









STEP 1. GET A PREPAID SHIPPING LABEL

To obtain your prepaid shipping label, call toll-free or live chat:

(844) 205-7978

Phone and Live Chat Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m. CT

Live chat by BoldChat

REPLACEMENT

Sensa Cribside Sensing Nursery Heater
  • 2 stage overheat safety shutoff
  • Hidden and covered cord storage
  • Lockable backlit controls
  • Automatic shutoff tip over protection
  • Cool-touch case
  • Automatic climate control
  • Finger-friendly — no pinch points
  • Cribside™ temp sensing
  • 2-12 hour timer
  • 5 year Happy Parent Guarantee

STEP 2. SEND US THE HEATER

Upon receipt of the label, pack your disabled heater with the cut power cord in a box (no padding required), print, apply the label to an outside panel, and take it to your closest UPS location. Once we’ve received and processed your return, we’ll ship your replacement. You will receive a tracking number via email notifying you that your replacement is on its way.

Expect transit times of 5 business days each way during shipments.