Safety Recall - Refund Check

Send A Photo Via Email

STEP 1. TAKE THE PHOTO

We will use a photo to verify your heater has been disabled. Just be sure the cut cord and serial number are clearly visible in the photo you email to us.

< Refer to the image on the left for the ideal way to take the photo. If you have a smartphone, click here for an easy upload option.


STEP 2. SEND THE EMAIL

To:

Subject:



Body:











recall@vornado.com

Sunny CS Recall



John Doe

Phone Number

Street Address

City/Province/Postal Code

Canada

Include photo as attachment
Recipient: recall@vornado.com

Subject line: Sunny CS Recall



Please include the following information in the body of the email:

First and Last Name, Phone, Full Shipping Address.



Attachment:

Your Heater Photo

You will receive a reply via email from Vornado Consumer Service confirming that your image was received, along with information regarding your reimbursement.
If you own multiple Sunny CS Heaters, each reimbursement request and photo must be submitted individually.